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AAndrewAndrew
5 4 5 03/10/2023Great sales advice and delivery service
So pleased with our house bads from the Bukwood store. Top quality customer service when we were choosing and then prompt and friendly delivery service. Thank you. -
MMariaMaria
5 5 5 01/10/2023Very quick delivery and fantastic customer service; in my opinion, they have gone above and beyond.
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AAnnaAnna
5 5 5 27/09/2023Item as described at a great quality,
Item as described at a great price, arrived promptly, and good communications about delivery. Will use again. -
NNicollNicoll
5 5 5 26/09/2023I became a Bukwood customer when they first started and have continued to buy from them ever since - most recently we bought house bed for little doughter.
I have always received exceptional customer service and help with my many queries. They are always very honest about lead times. -
EElizabethElizabeth
4 5 5 23/09/2023Love our Dream House!
Love our Dream House! So happy with my purchase! -
LLaurenLauren
5 5 5 12/09/2023Super quick, very responsive, great product at a reasonable price. Will definitely shop with them again.
Admin response 05/10/2023Спасибо за Ваш отзыв!
05/10/2023 -
LLornaLorna
5 5 5 30/08/2023What an Amazing customer service i had received. I bought bunk bed for kids and it was amazing.
Thanks -
RRachelRachel
5 5 5 21/08/2023Super friendly and helpful team - would recommend to family & friends.
I recently bought two beds for my nieces and I'm so pleased with the items and the service. I needed to make some changes to the order and the lady I spoke to was super helpful and made sure it was all sorted for me - it's refreshing to be able to speak to a person on the end of the line! The beds arrived in great condition and really quickly. I'd recommend to family and friends and will definitely be buying from Bukwood again in the future. -
YYue ChouYue Chou
5 5 5 15/08/2023Excellent customer service, smooth delivery. I am very pleased with the purchase experience.
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MMelissaMelissa
5 5 5 10/08/2023Excellent customer service, great communication and wonderful item!
I messaged Bukwood to check the item I was wanting to buy was definitely in stock and that it would be dispatched within the timeframe as quoted on the website. Within a few minutes a lovely lady called Lizzie replied and confirmed it was and would be sent the following day. My item arrived within a few days via DPD through Royal Mail and was the exact item I ordered. I messaged for the tracking number and this was also sent so I could track the delivery. It’s absolutely perfect and I’ve been waiting to get this for so long I’m so happy. -
JJennyJenny
5 5 5 31/07/2023Ordered Cosy Nest for my daughter, the staff were amazing with my initial queries and arranging delivery to meet my needs. Delivered on time, beautiful furniture, my daughter loves her new room, thank you!
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AAdamAdam
5 5 5 10/07/2023We always thought this store was expensive but when we went inside we were surprised that the pieces were affordable. Everyone in the store was very friendly, patient and professional. We still have loads to buy for our new house and I would definitely come back.
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HHelgaHelga
5 5 5 01/07/2023Excellent service from the staff in the showroom who handled our requirements just as needed. We also received our goods today and were extremely pleased with how the two gentlemen Richard and Alan handled themselves whilst bringing the furniture into our home, they were courteous, polite and very professional in their dealings with us.
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LLeeLee
5 5 5 26/06/2023Excellent throughout. Choice, quality and customer service. I really feel that customers satisfaction is at the forefront of their minds and they will go over and above to ensure they achieve it. I would 100% recommend this very professional company.
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BBernadetteBernadette
5 4 5 17/06/2023Good choice of product. Knowledgeable sales staff. Competitive pricing. Delivery timescale was acceptable and product was delivered on the agreed date. Good service all round